Mechanical Service Software for Commercial Trades Businesses

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Streamlined and Efficient Refrigeration Operations

Master Multi-Asset Maintenance

Commercial refrigeration jobs are complex, often involving dozens of assets in a single visit. Our parts maintenance tools help you easily track service history, custom forms, and parts used for every walk-in, display case, and rack system, meaning nothing gets missed on multi-day jobs.

Automate Planned Preventive Maintenance (PPM)

Build a stable business on a foundation of recurring revenue. Our PPM software makes it simple to manage your service contracts. Set up automated schedules for recurring visits, and Commusoft will automatically generate the jobs for you, ensuring you deliver on your agreements and secure your revenue.

Ensure Compliance with Refrigerant Tracking

Turn compliance into a simple, automated process. Our software provides powerful refrigerant tracking capabilities, a key part of our Inventory Management feature, allowing you to log the type and amount of refrigerant used on every asset. This creates a bulletproof audit trail to help you meet regulations with ease.

Upgraded and Integrated Service Delivery

Deliver on Your Service Level Agreements (SLAs)

Win and retain high-value commercial clients by guaranteeing your response times. Commusoft’s SLA management tools, part of our Service Contract Management feature, help you prioritize contract work, monitor response times with on-screen clocks, and generate reports to prove you’re meeting your contractual obligations.

Empower Techs with Mobile Tools

Your technicians are your frontline. Equip them with our powerful mobile app, giving them access to complete asset service history, technical documents, and custom forms even when offline. This way, they are always prepared, professional, and efficient.

Manage Clients Across Multiple Sites

Effortlessly manage your chain and enterprise clients. Commusoft’s multi-site management capabilities, built into our core CRM, allow you to link parent companies to multiple sites, each with their own set of assets and contracts. Gain a clear, portfolio-wide view of your most important clients.

> It may feel daunting, going from one job management system to another. But going to Commusoft was one of the best things our business did. It's very practical and allows us to deliver a really good quality of service.

Crawford Anderson

C. Anderson & Sons

Enhanced and Optimized Financial Control**

Accurate Job Costing for Complex Work

Understand the true profitability of every job. Our integrated Job Costing feature automatically tracks all labor, parts, and purchase order costs against each job. This is essential for long, multi-day commercial projects, giving you the clarity to protect your margins.

Streamline Contract Invoicing

Put your recurring billing on autopilot. Our invoicing engine, part of our service contracts feature, can automatically generate and send invoices on any schedule, monthly, quarterly, or annually. This ensures consistent cash flow and frees up your admin team.

Turn Site Assessments into Revenue

Convert initial inspections into profitable jobs, faster. Our unified system, powered by our Sales+ and Sales Proposal features, allows technicians to conduct site surveys, log asset data, and build professional, multi-option proposals on-site. Accepted quotes can be converted into scheduled work with a single click.

Built to Help You Scale Your Refrigeration Business

Lock In Recurring Revenue

Move from reactive repairs to predictable, profitable service agreements. Our service contracts feature automates your entire PPM workflow, from scheduling the job to invoicing the client, providing a stable foundation for growth.

Master Complex Jobs

Take on large-scale commercial work with confidence. Our core Jobs product, combined with asset maintenance and job costing, gives you the tools to manage multi-day, multi-asset projects while maintaining complete visibility and financial control.

Ensure Regulatory Compliance

Simplify your compliance workload. Our asset maintenance feature provides a complete, auditable service history and refrigerant tracking for every piece of equipment, helping you meet your regulatory requirements with ease.

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How does the software handle long-term maintenance contracts?

Our Service Contract Management feature is designed for this. You can set up recurring PPM software schedules for all assets under a contract, and the system will automatically generate the jobs and invoices for you, creating predictable, recurring revenue.

Can we track refrigeration assets and sub-assets by site?

Yes. Our parts maintenance system is incredibly granular. You can track everything from large rack systems down to individual components and evaporators, all organized by client and site location within your CRM.

How does job costing work for multi-day commercial jobs?

Our job costing tools automatically accumulate all expenses, including technician time and parts, against a single job number, even if it spans multiple days or weeks. This gives you a true, real-time view of the job’s profitability.

Is Commusoft built for commercial or residential businesses?

Commusoft is designed for the complexities of commercial service. Our strengths in multi-site management, service contracts, and granular asset maintenance make it the ideal solution for commercial refrigeration businesses.

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